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ServiceNow Architect

Job Details

Location: Japan
Salary: Negotiable
Job Type: Permanent
Specialization: FinTech, Information Technology, Software Engineering
Reference: BBBH44162_1683015297
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Job Title: ServiceNow Architect

Client Company: A leading financial and IT firm

Job Overview: We are seeking a highly skilled ServiceNow Architect to join our client's global team and play an instrumental role in the ongoing development of their ServiceNow platform. As a ServiceNow Architect, you will collaborate with technology teams across multiple regions, providing technical support and expertise to ensure the effective utilization of ServiceNow for business growth.

Key Responsibilities:

  • Enhance user experience for stakeholders from a technical standpoint
  • Collaborate with stakeholders and product owners to optimize ServiceNow utilization
  • Develop and maintain strong relationships with technology teams worldwide
  • Serve as a ServiceNow technical expert with in-depth knowledge of the platform
  • Identify new stakeholder demands through agile framework analysis
  • Prioritize deliverables in alignment with product strategy
  • Maintain a well-defined backlog for accurate effort estimation
  • Conduct demonstrations and reviews with assigned stakeholders
  • Identify new opportunities to improve product utilization
  • Drive better product adoption among stakeholders


  • Currently residing in Japan
  • 2+ years of experience as an architect in a financial institution or IT firm
  • Strong communication skills for leading meetings with business and technical teams
  • Bilingual in Japanese (native) and English (fluent)
  • Comprehensive ServiceNow product knowledge (ITSM, ITOM, CMDB, Service Portal, Knowledge Management, DevOps)

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