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Guest Relations Manager (Major Luxury Hotel in Central Tokyo)

Job Details

Location: Japan
Salary: Negotiable
Job Type: Permanent
Specialization: Hospitality & Travel, Office Support & Administration
Reference: BBBH48364_1715126286

Guest Relations Manager (Major Luxury Hotel in Central Tokyo)

Our client are a global high-end hotel group, searching for a Guest Relations Manager.

This is a chance to step up your career at a prestigious luxury property in the heart of Tokyo. Our client offers minimal overtime, great salary, and generous discounts on group hotel facilities.


  • Manage the front desk operations, ensuring guests receive prompt and effective service.
  • Coordinate transportation and additional services for guests as needed.
  • Lead and manage the guest relations team, enhancing team performance and collaboration.
  • Utilize bilingual skills to communicate effectively with an international clientele.


  • Experience in guest relations / customer service in hotel industry.
  • Experience in team management (preferred).
  • Experience in a luxury hotel (preferred).
  • Business level English
  • High-conversational level Japanese.

If this position is not ideal for you, but you are looking for a new opportunity,please contact us to discuss your options.

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