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Front Desk Agent / Host (Tokyo Hotel)

Job Details

Location: Japan
Salary: Negotiable
Job Type: Permanent
Specialization: Hospitality & Travel, Office Support & Administration
Reference: BBBH48168_1716773276

Front Desk Agent / Host (Tokyo Hotel)

Location: Tokyo, Japan
Industry: Hospitality & Hotels

Our client are a hotel located in central Tokyo, seeking a Front Desk Agent.

Junior candidates are welcome to apply; you'll ensure efficient guest service operations and maintain a high satisfaction level among guest, while being prepared & trained for more senior roles.

Responsibilities


  • Welcome, check-in, and assist guests.
  • Resolve inquiries and concerns promptly.
  • Ensure the smooth operation of the reception desk
  • Manage room allocations and guest services.
  • Handle reservations and provide information about hotel amenities, local attractions, and directions.
  • Maintain a clean and organized front desk area.
  • Work collaboratively with other staff to ensure excellent guest service.


Qualifications


  • Experience in a relevant reception or customer service role.
  • Experience in hotel / hospitality / restaurant (preferred).
  • Intermediate level of Japanese required
  • Proficiency in additional languages is beneficial.
  • Excellent interpersonal and communication skills.

If this position is not ideal for you, but you are looking for a new opportunity,please contact us to discuss your options.

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