Support Delivery Manager

Job Summary

This is a rewarding opportunity at a leading technology services company. You will be involved in overseeing our problem management and resolution systems. You will also coordinate and analyze our products and services to avoid any quality issues.

Job Description

This is a rewarding opportunity at a leading technology services company. We need a manager with excellent communication and negotiation skills.

You will be involved in overseeing our problem management and resolution systems. You will also coordinate and analyze our products and services to avoid any quality issues. Experience working with enterprise solutions is a big advantage. 

Advanced client service skills are required. You will need to be fluent in Japanese with business level English for this position.

Take the opportunity today. Apply now.

Required Skills

• Fluent level Japanese
• Business level English
• 3 years’ experience in a customer facing or technical support environment.
• 2 years’ experience with Internet technologies/protocols (including Web Application troubleshooting and debugging skills using network and software tools).
• 1.5 years’ experience in system support in at least one of following areas: Unix/Linux, Mac OS, Windows, TCP/IP networking, Software Development.

Benefits

Competitive Salary	Manage a Team	Speak English	Central Tokyo