Operations Supervisor - Osaka

Operations Supervisor - Theme Park オペレーションスーパーバイザー テーマパーク (Low OT, Career Growth)

当社は、大阪にあるテーマパークのディスカバリーセンターで、運営監督として活躍していただける方を募集しています。急成長中のグローバル企業で、ゲスト体験を向上させるリーダーシップを発揮し、個人とプロとしての成長を遂げる機会を提供します。

Key Responsibilities:

- Enhance guest experience at attractions
- Train team on SOPs for admissions and guest areas
- Provide insights for weekly and monthly guest mix reports
- Act as Duty Manager when required
- Coach team to deliver exceptional customer service
- Collaborate with sales and marketing for promotions
- Support retail team in achieving sales targets

Qualifications:

- Experience in theme park operations
- Fluent in Japanese and English
- Experience in customer service management
- Ability to work flexible shifts
- Experience with safety and security protocols
- 3+ years of supervisory experience in hospitality or entertainment
- Familiarity with SOPs in entertainment or hospitality
- Experience with sales and marketing collaboration

If this position is not ideal for you, but you are looking for a new opportunity,please contact us to discuss your options.