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HR Operations Team Manager - Global Coffee Chain (Corporate)

Job Details

Location: Japan
Salary: Negotiable
Job Type: Permanent
Specialization: Human Resources
Reference: BBBH43188_1677568228
No consultant assigned to this job.

[Job Summary/Mission]

The position of Team Manager of the HR Service Team reports to the head
of the HR Operations Group and is responsible for the end-to-end quality
of the lifecycle, payroll, attendance, benefits and social insurance of
approximately 50,000 employees.

Main Responsibilities
・Management of HR operations for accurate payroll
・Maintaining the quality of HR operations processes
・Standardization, improvement and optimization of HR operations process
・Management of payroll vendors and social insurance vendors
・Management of business transfer projects to outsourcing contractors
・Develop team strategy and goals
・Training of team members and strengthening engagement
・Handling escalations from team members
・Work with the HR system team to lead the elimination of gaps between
systems and processes

[Attractive characteristics of this job]
・You can directly contribute to the improvement of organizational
efficiency and employee experience, rather than only being in charge of
・Be able to experience projects that cut across the human resources
headquarters, such as a business transfer project to a subcontractor.

Qualification requirements
[Required experience]
・Experience in personnel operations such as salary, attendance, social
insurance, and welfare at a business company
・Experience in business process design and improvement
-Experience leading a team of 10 or more
・Understanding of HR/Payroll interface
・Experience in HR operations supporting over 1000 employees

[Required knowledge and skills]
・General knowledge about work such as salary, attendance, social
insurance, and welfare
-Excellent written and verbal communication skills
・Basic project management skills
*It is a plus if you have the following experience, knowledge, and skills.
・Experience in HR operations supporting over 3,000 employees
・Experience with SAP Success Factor, PeopleSoft, Workday, or other HR
management and payroll systems
・Knowledge of Lean and Six Sigma
・Those who have a social insurance labor consultant qualification

[People we would like]
・Those who have a positive attitude toward change.
・Those who are proactive in engaging team members
・Those who can dig into problems and promote problem solving
- Passionate about process optimization and operational excellence to
deliver a high-quality employee experience
・Ability to make judgments about business escalation
・Those who can multitask
・Those who can handle large amounts of data and think in a data-driven

Working hours
Flexitime system (Standard working hours: 7 hours 30 minutes)
Public holidays 10 days per month (9 days in February only, 119 days per
Paid vacation (granted on the date of joining the company)
Childcare/nursing care leave
Shorter working hours and shorter working days system
Special paid leave (personal injury/sickness, congratulations or condolence,

Salary revision / once a year
Bonus / Twice a year
Incentives (may be provided according to company-wide or individual
Bean Stock (RSU: Restricted Stock Grant)
Remote work subsidy
Late-night work allowance
Childcare facility subsidy
Various social insurance (welfare pension, health insurance, employment
insurance, industrial accident insurance)
Corporate Defined Contribution Pension Plan
Property accumulation savings system
Preferential interest rates for various loans
Partner discount (employee discount)
Partner Bean (providing coffee beans once a week for self-training)
CUP Fund (mutual aid in times of disaster)
Benefit Station (welfare program)
Selection process
- 1st Interview (group manager, team manager)
- Review
- 2nd Interview (general manager)
- Final selection (general manager)
*The selection process is subject to change.

Expired Job

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Expired job

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