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Guest Services - Deputy Manager (Luxury Hotel)

Job Details

Location: Japan
Salary: Negotiable
Job Type: Permanent
Specialization: Hospitality & Travel, PR & Communications
Reference: BBBH48365_1715559416

Guest Services - Deputy Manager (Luxury Hotel)

Our client are a global high-end hotel group, searching for a Deputy Guest Relations Manager.

This is a perfect opportunity for someone with operations experience, who wishes to develop into a manager-grade position in the future. Our client offers minimal overtime, great salary, and generous discounts on group hotel facilities.

Main Responsibilities:

  • - Assist with leading the Guest Services team; promote a culture of high-quality service.
  • - Collaborate with the Guest Services Manager to improve guest satisfaction.
  • - Develop strategies to improve team performance / service quality.
  • - Oversee the upkeep and safety of hotel public areas
  • - Oversee VIP customer satisfaction.

Required Qualifications:

  • - Business-level English
  • - Conversational Japanese
  • - Luxury / VIP client service experience.
  • - Strong background in customer service and / or hotels.

If this position is not ideal for you, but you are looking for a new opportunity,please contact us to discuss your options.

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