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Field service engineer(Biotech, up to 12m)

Job Details

Location: Japan
Salary: Negotiable
Job Type: Permanent
Specialization: Pharmaceutical & Medical Device
Reference: BBBH44024_1682669006

【Main Responsibilities】

As the incumbent, you will have the following responsibilities:

  • Understand the region and customer base and create and execute maintenance service strategies accordingly
  • Propose improvements to maintenance service operations and functional and design enhancements for new product development based on user feedback
  • Manage the installation, upgrade, and relocation of equipment
  • Perform periodic inspections, on-call inspections, and repair work for customers in the assigned region
  • Manage maintenance parts
  • Conduct on-site training for customers and prepare user manuals and support materials
  • Provide feedback of customer information to the sales team
  • Inspect and maintain in-house equipment and train internal users
  • Oversee the FSE team in the APAC region in the future


The ideal candidate should have the following qualifications:


  • At least 5 years of experience as a field engineer in the field of physical and chemical instruments, medical equipment, or other precision instruments
  • Understanding of and interest in our technologies and products
  • Minimum English proficiency required to perform duties (understanding of English manuals, simple written and verbal communication with overseas customers)


  • Experience as a field engineer for flow cytometers
  • Bachelor's degree or higher in science (electrical, optical, mechanical engineering)
  • Business-level English proficiency

【Salary】up to 12m;

【Office location】Tokyo

Expired Job

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Expired job

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