CRM Manager (Native Japanese Speaker, Jewelry) - 7M

CRM Manager (Native Japanese Speaker, Jewelry)

We are seeking a Native Japanese Speaker with expertise in Event & CRM Management to elevate brand image and strengthen customer relationships through strategic event planning (pop-ups, VIP tours, high jewelry events) and data-driven CRM initiatives in the jewelry sector.

Key Responsibilities:

• Plan and execute high-profile events aligned with HQ strategies.
• Develop and implement CRM programs to enhance customer experiences.
• Analyze CRM data, generate insights, and manage budgets effectively.
• Train retail teams on customer journey tools and clienteling apps.
• Collaborate with internal teams to build innovative customer journeys.

Requirements:

• Native Japanese speaker with business-level English.
• University degree with 5+ years of experience in Event & Marketing, ideally in luxury or jewelry brands.
• Proven expertise in event planning, CRM programs, and data analysis.
• Excellent communication, analytical, and PC skills.

If you are passionate about luxury jewelry and have a strong background in event and CRM management, we'd love to hear from you!