CRM & Commercial Digital Product Owner - IT / Pharma

CRM & Commercial Digital Product Owner

A leading company in the Pharma industry is looking for a CRM & Commercial Digital Product Owner. This role involves both planning and execution of digital strategies to improve customer relations and business operations.

This is an opportunity to step into a strategic role in digital initiatives, within the continually growing and high-paying Pharma sector.

Responsibilities

• Develop digital strategies that meet business goals.
• Gather requirements from Digital and Business teams to outline customer needs.
• Assess risks and set business priorities in line with project objectives.
• Guide business teams on how to use digital products and data.
• Manage digital products related to CRM and Commercial areas.
• Work with Product Managers for local implementation of global products.
• Ensure all digital products comply with legal and quality standards.
• Represent the local office in the CRM & Commercial community.
• Support internal and external audits by developing and implementing action plans.

Skills & Qualifications

• High skill in business understanding, teamwork, and communication.
• Ability in strategic planning.
• Knowledge of emerging digital technologies.
• Experience in change management.
• Experience in digital strategy & customer experience management
• Proficient in Japanese and English.
• Knowledge of computer system compliance.