Assistant Front Office Manager (Luxury Hotel Tokyo)

Assistant Front Office Manager - Luxury Tokyo Hotel

Mange Front Office Operations at one of Tokyo's top luxury hotels.

Responsibilities

• Utilize and develop communication tools and channels for the dissemination of information and workflow amongst Front Office and all departments in the hotel.
• Attend Daily Rooms / Front Office Briefing and share information.
• Maintain strong relationship and goodwill with regular guests.
• Celebrate guests' occasions like birthday and anniversary by preparing cards, letters, email, and gifts.
• Follow and promote Hotel Safety Procedures.
• Become a leader incase of emergencies.
• Full understanding and utilization of the code of discipline as a guide to maintain a safety of our guests

Qualifications

• Verbal and written proficiency in English and Japanese
• 3 years as Front Desk / Reception supervisor
• Duty Manager experience - preferred