Accommodation Manager - Okinawa Hotel

Job Title: Accommodation Manager
Location: Okinawa, Japan
Industry: Hotel

Our prestigious client in the hotel industry is looking for an Accommodation Manager, fluent in Japanese, to join their team in Okinawa, Japan. The ideal candidate will have a strong background in front office operations and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee front office operations, including check-in/check-out, reservations, and guest relations
• Develop and manage operational manuals and staff schedules
• Identify and implement improvements to streamline hotel operations
• Provide hands-on support and guidance in resolving guest issues and complaints
• Develop accommodation plans, analyze customer data, and drive sales promotions
• Manage revenue, expenses, and financial analysis
• Lead and develop your team to ensure continued growth and success

Qualifications and Experience:

• High school diploma or equivalent
• Fluent Japanese language ability is a must
• Valid driver's license
• Proficiency in PC skills (Word, Excel, Outlook, typing)
• 5+ years of experience as a front office manager in a hotel setting
• Strong communication skills
• Demonstrated hospitality mindset
• Ability to foster collaborative relationships within the hotel

Benefits and Compensation:

• Full-time, permanent position
• Competitive salary based on experience
• Overtime allowance for over 45 hours per month
• 108 days of annual leave
• 10 days of paid leave after 6 months of employment
• Performance-based pay raises and bonuses
• Health insurance, pension, employment insurance, and workers' compensation coverage
• Employee stock ownership plan
• Housing assistance (conditions apply)
• Transportation allowance