Customer Support Executive

Job Summary

Exciting opportunity to work for a market leading company. Develop your career at an international company. You will be supporting our customer operations on the phone and online. You will be solving technical and product related issues.

Job Description

Exciting opportunity to work for a market leading company. Develop your career and enjoy a work-life balance at an international company.

We need a Customer Support Executive. This is a great position for a support professional with a background in client service.

The job is; you will be supporting our customer operations on the phone and online. You will be solving technical and product related issues. You will be collaborating with local and international support teams. Experience in support for the technology sector is essential.

You will be consulting with clients, so good communication is crucial. You should be comfortable speaking in English with native-level Japanese skills for this role.

There is a defined career path for this position. 

Required Skills

• Native level Japanese
• Conversational level English
• Experience in a customer service or IT environment
• Excellent communication and problem-solving skills
• Customer focused
• Able to take ownership of a problem or case
• Experience with service-related projects
• Experience with planning and managing time
• Pro-active with an interest in new technologies.

Benefits

International Environment	Career Path	Speak English	Central Tokyo