Key Account Manager - Travel & Hospitality

Key Account Manager - Travel & Hospitality


We are looking for an experienced Key Account Manager to strengthen client relationships and boost revenue growth. This role is vital in improving client satisfaction and encouraging repeat business through excellent service and creative solutions. The position includes international travel, offering opportunities for professional growth and industry exposure.

Responsibilities:

• - Build and maintain strong relationships with major clients.
• - Offer tailored solutions to enhance customer relationships.
• - Ensure timely delivery of products and services.
• - Serve as the main contact between clients and internal teams.
• - Identify new sales opportunities to support long-term partnerships.
• - Prepare and present progress reports and forecasts to stakeholders.

Qualifications

• - At least 3 years of experience in a similar role in the hospitality or related industry.
• - Native-level Japanese and strong business English skills.
• - Experience in business development and negotiation.
• - Ability to manage multiple projects across different departments.
• - Committed to delivering excellent service in a fast-paced environment.
• - Flexible, positive, and proactive problem-solver.
• - Adaptable to changing business situations and detail-oriented.