Regular communication with clients, business partners and other stakeholders
Mapping and reconciling cashflow structures and trade valuations effectively
Accommodating client specific requests e.g. aid in setting up client specific data interpretation
Providing support to clients e.g. investigating unexpected results or failed calculations, identifying data issues, discussing and supporting changes to trade portfolios, explanation/interpretation of results
Identifying service and functionality improvements for development based on client needs
Liaising directly with clients and prospects to ensure that they are able to use the service effectively and efficiently
Explaining to clients and prospects the basic model assumptions and the ideas underpinning calculations
Provide training to subscribers and colleagues
Proactively monitor subscribers' activity on our website and contact clients with ideas and suggestions for more efficient usage as appropriate
Requirements
Maths, Physics or Engineering background
Fluent in both English and Japanese
A good understanding of OTC Derivative products and the specific properties that describe different types of trades
Knowledge and understanding of the calculation of valuation and various risk measures associated with OTCs
Proficiency in standard applications (eg. Excel) and experience in others
Knowledge and experience of one or more coding language (eg. Python) is a plus, but not a requirement
Business perspective
Very good communication skills (verbal and written)