Omnichannel Customer Retention - Data Manager

Job Title: Omnichannel Customer Retention Data Manager

Responsibilities:

• Develop and execute strategies to attract, retain, and expand customer base.
• Manage retention activities, VIP program, and CRM integration.
• Analyze data to optimize retention strategies for enhanced customer engagement and loyalty.
• Project manage loyalty programs and reactivation tactics.

Qualifications:

• Bachelor's degree.
• Proficiency in CRM, marketing automation, SQL, and analytics tools.
• 4+ years of consumer goods or retail experience.
• Fluent in Japanese and strong written English communication.
• Proactive, adaptable, and capable of managing multiple projects independently.

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