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Customer Service Lead

仕事詳細

勤務地: 日本
給与: Negotiable
職種: 正社員
専門: 製薬・メディカルディバイス, SCM・調達・物流
参照: BBBH47926_1711616963

Responsibilities

  • Manage KPI and execute appropriate action to achieve them.
  • Build good relationship with related department and outsourced team to develop operation.
  • Lead project such as delivery and commercial related. Support members to work smoothly under manager direction.
  • Manage team members and provide regular feedback to them

Qualifications

*Japanese English Bilingual

*Management experience at least3yrs

*BtoBCustomer Service experience (phone/email/chat)

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