Our client, a renowned luxury hotel chain, is seeking an Assistant Lounge Manager for their Executive Floor. This role offers the unique opportunity to enhance guest experiences through personalized service and engagement, particularly for international guests. Enjoy the benefits of working in a world-class environment with a focus on employee experience and company culture.
Key Responsibilities:
- Manage guest check-in/check-out using OPERA system - Oversee food and beverage services on Executive Floor - Enhance guest experiences through engagement and personalized service - Ensure quality of food items and preparation methods - Coordinate with departments for seamless lounge operations
Qualifications:
- Experience with OPERA property management system - Strong guest engagement skills - Experience in food and beverage management - Fluent in English - Experience in luxury hotel operations - Knowledge of Japanese culture and cuisine