Assistant Director of Rooms (Tokyo Hotel) 部屋部門副部長（東京・ホテル）

Assistant Director of Rooms (Tokyo Hotel) 部屋部門副部長（東京・ホテル）

Our client are a luxury hotel in Tokyo, recruiting an Assistant Director of Rooms.

This is an opportunity to take on a senior leadership role at a major, large property in central Tokyo.

Responsibilities:

• Direct the Rooms Division.
• Manage the Front Office and Guest Relations teams.
• Manage staff performance, guest experience, and operational efficiency.
• Oversee budgeting, cost management, and financial reporting.
• Ensure compliance with all hotel standards, service protocols, and regulatory requirements.
• Maintain safety and security measures.
• Coordinate effectively in emergency situations, maintaining communication with local emergency services and ensuring guest and staff safety.

Requirements:

• At least 7 years of experience in front office or guest service roles/
• Experience in a managerial role.
• Experience in a global environment (preferred).
• English communication ability (TOEIC 650+ or equivalent).
• Japanese communication ability (N3+, Fluent preferred).

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