Software Support Analyst

Job Summary

Build your career at an international software company. You will receive 6 weeks training in the USA for this role. You will be responsible for providing ongoing support to our customers. You will be managing customer support cases. You will be troubleshooting problems and be assisting with upgrades and installation. 

Job Description

Build your career at an international software company. There is good work-life balance in this family-oriented company. This is a very flexible working environment.

You do not need a support background for this role. We will train the right candidate for 6 weeks in the USA. You will need a passion for IT and good problem-solving abilities.

You will be responsible for providing ongoing support to our customers. You will be managing customer support cases. You will be troubleshooting problems and be assisting with upgrades and installation.

Good communication is essential for this sole. You will need native level Japanese with good English language skills.

Take the opportunity today. Apply now.

Required Skills

• Native level Japanese.
• Conversational level English.
• Knowledge of customer service.
• Up to 10% travel required.
• Proficient with Microsoft Office.
• Excellent written and oral communication skills.
• Critical thinking and problem-solving skills.
• Able to thrive in a fast-paced environment.
• Excellent organization and collaboration skills.
• Quick learner with an interest in technology.
• Sound judgment to appropriately raise issues for guidance.

Benefits

International Environment	Training Provided	Speak English	Central Tokyo