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Client Services Analyst / Associate

仕事詳細

勤務地: Tokyo
給与: Undisclosed
職種: 正社員
専門: 金融サービス

Your New Career Opportunity

A new job opportunity has become available in a boutique brokerage firm who are looking to expand their business in Asia. For the right candidate, this position will offer a unique challenge and excellent exposure.

Your Responsibilities

  • First point of contact for the firm's clients 
  • Resolving client queries and issues quickly and efficiently 
  • Seeking ways to improve client experience and retention 
  • Trade fail management and investigation into trade breaks 
  • Liaising with various internal groups (locally and regionally) and escalation where necessary 
  • Working on various local and global projects and initiatives 
  • Asset class knowledge should include Fixed Income, Equity and FX  

The Skills and Experience You Need to Succeed

  • Proactive, adaptable and able to demonstrate high levels of initiative 
  • Experience working in Client Service or Middle Office within a brokerage or securities firm 
  • Strong analytical and technical skills within operations and the middle office 
  • Excellent communication in Japanese and English 

The Benefits You Will Receive

  • Central Tokyo office
  • International environment
  • Speak English
  • Career path

Benefits

Speak English International 
Environment
Competitive
Salary
Career Path

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