Hotel Operations Manager (no overtime, no shifts!) ホテル運営マネージャー

Hotel Operations Manager (no overtime, no shifts!) ホテル運営マネージャー

Our client are a global hotel group looking for an Operations Manager for a Tokyo property.

The position offers a regular work schedule with NO overtime or shift work.

It's ideal for those who wish to progress in the hospitality industry while keeping a strong work-life balance.

Responsibilities:

• Lead a team to improve guest services.
• Manage daily operations for efficiency and high service quality.
• Work on strategic planning to improve operations and guest experience.
• Maintain and review quality standards, resolving service issues.
• Handle guest interactions, ensuring their experience meets high standards.

Qualifications:

• At least 3 years in hotel operations, guest services, front desk, or similar.
• International hotel experience.
• Experience in team leadership (preferred).
• Fluent in English.
• Communication ability in Japanese.