Group Tour Programme Manager グループツアープログラムマネージャー - Travel Agency (Hybrid, International Company)

• - Implement group tour strategy for Japan and South-East Asia
• - Conduct annual pricing reviews and launch new tours
• - Review customer feedback to improve group tours
• - Coordinate with sales management for training and promotion
• - Ensure smooth administration of group tours for sales and operations
• - Commission competitor analysis and market research
• - Develop itineraries for group tours in Japan and South-East Asia
• - Manage relationships with internal and external stakeholders
• - Oversee booking processes and resolve issues

• - Fluent/native speaker English (spoken and written)
• - In-depth experience and knowledge of Japan as a tourist destination
• - Previous experience in sales or operational role in travel industry
• - Competent with complex data sets and spreadsheets
• - Understanding of group tour operations, risk points, and mitigations
• - Proficient in Japanese (is preferred but not mandatory)
• - Experience with advanced Microsoft Excel data manipulation tools

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