FIT Inbound Director, Travel Agency FITインバウンドディレクター 旅行代理店 (Hybrid Work, Global Atmosphere)
Our client, a global destination management company in the travel agency industry, is seeking an FIT Director to lead their FIT Inbound Department. This senior leadership role offers the opportunity to manage a diverse team, drive sales performance, and develop unique travel products.
Key Responsibilities:
- Manage FIT Inbound Department's financial performance and budget planning
- Maintain key client relationships and ensure high customer satisfaction
- Develop unique travel products and experiences for clients
- Supervise and evaluate department managers and team leaders
- Identify and pursue new business opportunities
- Coordinate with HR for timely recruitment and training
Qualifications:
- 10+ years in travel industry management (mandatory)
- Experience with P&L management (mandatory)
- Strong client relationship management skills
- Experience in team leadership and development
- Proficiency in budget planning and financial analysis
- Familiarity with travel product development
- Knowledge of Japanese market and culture is preferred but not mandatory
- Experience with CRM and sales tools is preferred but not mandatory