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Front Desk Agent / Host (Tokyo Hotel)

仕事詳細

勤務地: 日本
給与: Negotiable
職種: 正社員
専門: ホスピタリティ、旅行業界, 総務・秘書・アドミン
参照: BBBH48168_1716773276

Front Desk Agent / Host (Tokyo Hotel)

Location: Tokyo, Japan
Industry: Hospitality & Hotels

Our client are a hotel located in central Tokyo, seeking a Front Desk Agent.

Junior candidates are welcome to apply; you'll ensure efficient guest service operations and maintain a high satisfaction level among guest, while being prepared & trained for more senior roles.

Responsibilities


  • Welcome, check-in, and assist guests.
  • Resolve inquiries and concerns promptly.
  • Ensure the smooth operation of the reception desk
  • Manage room allocations and guest services.
  • Handle reservations and provide information about hotel amenities, local attractions, and directions.
  • Maintain a clean and organized front desk area.
  • Work collaboratively with other staff to ensure excellent guest service.


Qualifications


  • Experience in a relevant reception or customer service role.
  • Experience in hotel / hospitality / restaurant (preferred).
  • Intermediate level of Japanese required
  • Proficiency in additional languages is beneficial.
  • Excellent interpersonal and communication skills.

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