Job Description

Provide users with solutions via e-mail, Chat and phone
Analyze user behavior, content suitability and relevance to determine their effect on user satisfaction
Develop and maintain positive customer relations and satisfaction
Influence the way we support our users and improve it to make sure our users' experience is the best possible
Work with all other departments and product teams, and liaise with them about our users' needs

Requirement:

Fully proficient in Japanese and with business level English skills.
You can learn new concepts and solve problems thoughtfully and effectively, and are eager to expand upon your already impressive technical skills.
You have customer service experience in any industry, excellent critical thinking skills, and you know how to identify challenges and solutions.
We want you to love helping other people and have the desire to influence the way our users perceive our products.
You must feel comfortable in a fast-paced and deadline-driven environment.

キャリア、ポジション等ご質問のある方はご連絡下さい。ぜひご連絡ください。

勤務地:	日本
給与:	Negotiable
職種:	正社員
専門:	IT, IT法人営業・ソリューション営業, SE・ソフトウェアエンジニア
参照:	BBBH52657_1726122798