Customer Success Manager

We are searching for bilingual customer success talents to join at our global AI SaaS client for their growing enterprise business.

As a Customer Success Manager, you will become a trusted advisor to clients on how to best apply enterprise solutions to achieve their business goals; providing support, upselling at new opportunities and educating clients on newest information!

Our client welcomes anyone with digital marketing/online advertising knowledge and experience in a customer-facing backgrounds, and will support your career development with strong training and support programs.

Here are extra benefits to expect:

• Stable, successful company with flexible work-styles
• International, open-minded work environment - free snacks & drinks for all
• Strong community & team gatherings - attend exciting events
• Excellent compensation & allowances

... & many more!

Requirements:

• 2+ years' experience working with in customer success (or any relevant customer service/sales function); ideally in SaaS or IT area
• Experience in digital marketing or strong industry knowledge is a plus!
• Motivated to learn more about online advertising industry and data analysis/monitoring
• Business fluency in Japanese & English

💡 Click apply now before this opportunity goes away! 💡

❌ Sorry! Overseas applicants will not be considered for this role ❌