Tokyo Luxury Hotel - Assistant Central Reservations Manager
Join the team in a key leadership position at one of Tokyo's leading luxury hotels
Tasks
- Handle all enquiries received
- Lead sales, upsell and cross sell
- Handle reservations resource for the hotel
- Train and support the reservation team
- Tracking daily trends of reservation calls and monitoring agents on call quality and salesmanship
- Ability to setup processes / build SOPs / refine existing SOPs
Requirements
- 3+ years experience in hospitality reservations
- Experience in Opera PMS / ORS and travel click, Salesforce.com
- Microsoft office skills
- Languages: Japanese (business) English (business)
Please get in touch for more details
Expired Job
Sorry, this job is no longer available