Service Desk Specialist

Job opportunity to work in a global French IT company that is now looking to hire a new Service Desk Specialist! The company has over 37 years of experience with multi-vendor hardware around the world and in Japan they provide support for many big companies such as IBM, Fujitsu, NetApp, Hitachi and other major communication companies.

As a Service Desk Specialist, you will be responsible of calls handling, following, and driving the progresses from the case opening to its closure. Therefore, it is important that you have good communication skills and customer service abilities.

Requirements:

- Japanese native language

- English business language

- Night shift and 24/7 rotation

- Customer support

- Service desk

- Call center

About the technical skills for this position, they are flexible and will provide training with the team.

If you believe this is a good match for you, apply now!