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Senior Technical Support Engineer

仕事詳細

勤務地: Tokyo
給与: 7.5-8m
職種: 正社員
専門: テクノロジー
参照: 26349-E (JB)

Job Summary

Rewarding opportunity with a market-leading software company. We need a Senior Technical Support Engineer. As part of our team, you will be providing technical support for our customers. You will be responsible for managing cases and tracking resolutions. 

Job Description

Rewarding opportunity with a market-leading software company. There is a clear career path for this position.

We need a Senior Technical Support Engineer. A strong background in information technology is a big advantage.

As part of our team, you will be providing technical support for our customers. You will be responsible for managing cases and tracking resolutions. You should be committed to adding to our technical knowledge base.

You will be consulting with clients, so good communication is crucial. You should be fluent in Japanese with business level English for this role.

Build your career today. Apply now.

Required Skills

  • Native level Japanese  
  • Business level English
  • 2 years’ experience in a technical support environment or equivalent field
  • 1 year of experience in an Enterprise environment
  • Ability to work both independently and in a team
  • Reliable problem solving and analytical skills
  • Ability to understand technical issues and apply troubleshooting methodology
  • Strong understanding of server administration and networking protocols
  • Excellent customer service skills.

Benefits

Competitive Salary Career Path Speak English Central Tokyo

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