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Director – Customer Center of Excellence (Inside Sales Leader)

仕事詳細

勤務地: Tokyo
給与: Negotiable
職種: 正社員
専門: テクノロジー

Your New Career Opportunity 

A European-based enterprise software consultancy are seeking a Customer Centre of Excellence Leader to join their Executive Leadership team based in Tokyo. This is an Inside Sales leadership position that is responsible for driving profit and customer experience. If you are a team player who thrives in a global environment, please read on.

Our Client

  • European-based enterprise software consultancy and service provider 
  • Pre-IPO 
  • 5000+ staff globally (50 in Japan) 
  • $5billion USD revenue last year 
  • 40% growth per year during the last 5 years

Your Responsibilities

  • Building and strengthening long-term relationships internally and with customers 
  • Budgeting, forecasting, hiring, sales management 
  • Management of a team of 10+ Inside Sales professionals / goal-setting 
  • Management of all client escalations 
  • Offshore relationship management (internal) 
  • Partner relationship management

The Skills and Experience You Need to Succeed

  • Native-level Japanese / Business-level English 
  • Strong client relationship management skills 
  • Extensive experience in the enterprise software space 
  • Understanding of Customer Success concepts 
  • 3-5 years’ leadership experience 
  • Results oriented

The Benefits You Will Receive

  • Central Tokyo office
  • International environment
  • Managing team
  • Speak English

Benefits

Manging Team Central Tokyo International
Environment
Speak English

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