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Retail IT Senior Specialist

仕事詳細

勤務地: 日本
給与: Negotiable
職種: 正社員
専門: IT, リテール・ファッション・ラグジュアリー
参照: BBBH46963_1705539301

Retail IT Senior Specialist

Our client are a high-end retail group, searching for an experienced IT Specialist. The suitable candidate will have several years of relevant experienced, and be comfortable working independently in a distributed team.

Our client offers a flexible working environment, career development opportunities, and competitive salary.

For more details, please click "apply".

Responsibilities:

  • Serve as the main point of contact for retail IT operations in Japan.
  • Manage the local Service Desk, upholding high standards and adherence to global protocols.
  • Oversee IT service delivery, achieving set SLAs and KPIs.
  • Function as a Subject Matter Expert in retail technology, particularly in new store openings and retail projects.
  • Maintain productive relationships with vendors, focusing on effective service delivery.
  • Lead the resolution of technical issues.
  • Implement and manage new infrastructure technologies and services.


Qualifications:

  • 3-5 years' experience in IT (retail industry preferred), with a focus on service and stakeholder management.
  • Bachelor's degree in IT, Data Science, Communications, or related fields highly preferred.
  • Competent in managing multiple tasks and projects.
  • Knowledge of ITIL frameworks; certification preferred.
  • Fluency in Japanese is mandatory.

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