Operations Supervisor - Theme Park オペレーションスーパーバイザー テーマパーク (Low OT, Career Growth)

• - Enhance guest experience at attractions
• - Train team on SOPs for admissions and guest areas
• - Provide insights for weekly and monthly guest mix reports
• - Act as Duty Manager when required
• - Coach team to deliver exceptional customer service
• - Collaborate with sales and marketing for promotions
• - Support retail team in achieving sales targets

• - Experience in theme park operations
• - Fluent in Japanese and English
• - Experience in customer service management
• - Ability to work flexible shifts
• - Experience with safety and security protocols
• - 3+ years of supervisory experience in hospitality or entertainment
• - Familiarity with SOPs in entertainment or hospitality
• - Experience with sales and marketing collaboration

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