Job Title: Hotel Manager ホテルマネージャー
Industry: Hospitality, Hotels, Tourism ホテルマネージャー
Location: Niseko, Japan ニセコ
Language Requirement: Business English - Conversational Japanese is OK!
Our client is searching for an experienced Hotel Manager to lead operations at a Niseko location.
The ideal candidate will have strong leadership skills, ensure top-tier customer satisfaction, and maintain efficient operations to support revenue growth.
This role offers a competitive salary package, various bonuses & benefits, and a recreational allowance.
- Play a key role in recruitment, onboarding, and upskilling hotel staff, helping create a vibrant and effective team.
- Collaborate with the Sales and Marketing to create strategies for expanding business and maximizing profitability.
- Monitor hotel finances and contributing to budgeting decisions to support sustainable growth.
- Propose and implement strategic plans to enhance revenue and service quality.
- Coordinate smoothly among various hotel departments to ensure a seamless guest experience.
- Lead by example, by upholding company values and standards in all actions and decisions.
- Gather and analyze feedback from staff and guests to drive continual improvement in services and operations.
- A minimum of 3 years in hotel management or a related role.
- Exceptional customer service and leadership skills.
- Proficiency in preparing presentations, budgets, and business reports.
- Experience with hotel management systems
- Familiarity with various hotel facilities (preferred).
- Bachelor's degree in Hospitality, Hotel and Restaurant Management, or a related field will be advantageous.
- Conversational-level Japanese communication ability.
- Business-level English communication ability.