We are seeking an experienced Key Account Manager to join our client's sales team in Tokyo.
This role is crucial for maintaining and growing client relationships and exploring new market opportunities. The position offers the chance to work with an innovative company that supports professional growth and career advancement in a collaborative team environment.
- Guide clients through the sales process, from initial contact to finalizing deals, ensuring they are satisfied throughout.
- Use a solution-focused sales approach to find new applications and business opportunities.
- Gather and share information on customers, competitors, and market trends to improve our market understanding and service offerings.
- Contribute ideas and feedback in team meetings to improve sales strategies.
- Work closely with internal teams, including technical and support staff, both in Japan and internationally.
- 顧客を初回接触から契約締結までの販売プロセス全体をガイドし、満足度を確保します。
- ソリューション志向の販売アプローチを用いて、新たなビジネスチャンスを発見します。
- 顧客、競合他社、市場動向に関する情報を収集・共有し、市場理解とサービス改善に努めます。
- チーム会議でアイデアやフィードバックを提供し、販売戦略を強化します。
- 国内外の技術スタッフやサポートスタッフと緊密に連携します。
Qualifications:
- 5-10 years of experience in key account management, ideally in industries like automotive aftermarket, architecture, consumer electronics, signage, or safety.
- Proven success in selling high-quality, value-added thin films is a plus.
- Experience with ERP and CRM systems; knowledge of SAP and Salesforce is a bonus.
- Ability to travel within Japan up to 50% of the time, with occasional international travel.
- Strong skills in Microsoft Office (Excel, Word, PowerPoint).
- Fluent in Japanese and proficient in English for business purposes.