Japan Customer Supply Chain Lead / SCM (Pharmaceutical) - Tokyo

Job Title: Japan Customer Supply Chain Lead 日本カスタマーサプライチェーンリード

Industry: Pharmaceutical, Life-science, Medical 製薬、ライフサイエンス、医療

Location: Tokyo 東京




A major multinational pharmaceutical is seeking a Customer Supply Chain Lead in their Tokyo office.

The successful candidate will ensure a seamless supply chain, establishing efficient strategies, managing relationships with local business units, and overseeing supply chain performance.

This is an opportunity for an experienced SCM professional to work in a global leader, with an industry-leading salary and benefits package.



Key Responsibilities:

• Lead market-facing operations within the supply chain, including logistics, demand planning, deployment planning, and inventory management.
• Develop, implement, and refine strategies for supply continuity, performance objectives, and operational changes.
• Foster strong relationships with local Business Unit (BU) leadership, defining and negotiating service level expectations.
• Drive continuous improvement in performance levels in line with established objectives.
• Oversee the development, implementation, monitoring, and reporting of relevant performance metrics (KPIs).
• Lead demand and supply management processes, coordinating activities across various business functions.
• Take responsibility for the planning, directing, and compliance management of all finished goods import and local market logistics-related activities.
• Oversee the development of GSC annual budget, financial forecasts, and identification and implementation of cost improvement projects.

Qualifications and Requirements:

• Bachelor's degree in Engineering, Business Administration, Logistics Management, Operations Management, or Supply Chain Management. Master's degree preferred.
• Fluency in written and spoken English and Japanese.
• 8-10 years of combined Supply and Logistics management experience.
• Proven ability to work effectively in complex international matrix organizations.
• Strong team orientation and ability to work effectively in a high-stakes environment.
• Excellent oral and written communication skills and the ability to build effective relationships at all organizational levels.
• Previous experience in commercial partnerships, understanding and supporting supply & logistics business needs, and leadership in S&OP processes with various business functions.
• APICS and/or Lean/Six Sigma training or certifications are desirable.