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About the company
- Top-ranked global healthcarefirm
- Manufacturing located in 30+ countries
- WFH available - hybrid 2-3 days
- Has one of the highest Glassdoorratings among all healthcarecompanies
Responsibilities of the role
- Ensuring the functionality and reliability of the CRMsystem for JPAC area
- Designing and developing customizationsand integrations
- Fulfilling service requests, supporting operational activities, collaborating with stakeholders, managing service provider performance, implementing Agile practices, and simplifying the landscape.
Requirement of the role
- 7+ years of experience in digital applications
- Experience managing outsourced vendors
- Must have experience managing CRM platforms
- Experience implementing Agile principles
- Familiarity with ITIL standards
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