IT Application Assistant Manager, Leading Global Retail (9m+ JPY!)
Our are a tier-1 global retail company, recruiting an IT Application Assistant Manager.
This is chance to build your career in an excellent & positive environment. You'll have the chance to work directly with global counterparts, & upskilling and on-the-job training are provided for your future career development.
Key Responsibilities:
- - Create and carry out strategies for a range of IT areas digital, customer, mobile, and mobile apps within Japanese business.
- - Gather project requirements from relevant stakeholders.
- - Manage global and local projects for digital, customer, mobile, and mobile app initiatives.
- - Set project scope & timelines, assign resources, and manage risks.
- - Handle customer queries and technical issues.
- - Troubleshoot and solve technical problems, identify root causes, and provide effective solutions.
- - Create technical documentation and knowledge base articles for the support desk.
Qualifications:
- - Relevant working experience.
- - Prior experience as a Business Analyst (preferred).
- - Experience in retail environment (preferred).
- - Experience with mobile apps (preferred).
- - Proven experience in project management.
- - Familiar with mobile app development processes and user experience principles.
- - Experience with Azure, Salesforce Cloud, SQL Server, and/or Oracle.
- - Vendor management ability
- - Customer service skills.
Expired Job
Sorry, this job is no longer available