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IT Application Assistant Manager, Leading Global Retail

仕事詳細

勤務地: 日本
給与: Negotiable
職種: 正社員
専門: IT, リテール・ファッション・ラグジュアリー
参照: BBBH47703_1720498459

IT Application Assistant Manager, Leading Global Retail (9m+ JPY!)

Our are a tier-1 global retail company, recruiting an IT Application Assistant Manager.

This is chance to build your career in an excellent & positive environment. You'll have the chance to work directly with global counterparts, & upskilling and on-the-job training are provided for your future career development.

Key Responsibilities:

  • - Create and carry out strategies for a range of IT areas digital, customer, mobile, and mobile apps within Japanese business.
  • - Gather project requirements from relevant stakeholders.
  • - Manage global and local projects for digital, customer, mobile, and mobile app initiatives.
  • - Set project scope & timelines, assign resources, and manage risks.
  • - Handle customer queries and technical issues.
  • - Troubleshoot and solve technical problems, identify root causes, and provide effective solutions.
  • - Create technical documentation and knowledge base articles for the support desk.


Qualifications:

  • - Relevant working experience.
  • - Prior experience as a Business Analyst (preferred).
  • - Experience in retail environment (preferred).
  • - Experience with mobile apps (preferred).
  • - Proven experience in project management.
  • - Familiar with mobile app development processes and user experience principles.
  • - Experience with Azure, Salesforce Cloud, SQL Server, and/or Oracle.
  • - Vendor management ability
  • - Customer service skills.

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