Assistant Manager - Luxury Hospitality - Tokyo

Our client is seeking a highly skilled Assistant Manager with a background in either luxury hotels or luxury retail. The successful candidate will possess exceptional leadership and customer service skills and will be responsible for managing daily operations, overseeing team management, and ensuring a high level of customer satisfaction.

Responsibilities:

• Manage operations team, fostering a "one team" culture to promote collaboration
• Manage operations team, fostering a "one team" culture to promote collaboration
• Coordinate administration, concierge services, and security operations
• Oversee event planning, scheduling, and maintenance for the event hall
• Support branch maintenance and ensure staff training in hospitality best practices
• Act as the primary contact for handling customer complaints at the boutique
• Lead and collaborate on various projects with the head office

Requirements:

• Experience in customer service or sales within the hospitality or luxury retail industry
• Strong understanding of hospitality procedures and best practices
• Excellent organizational, leadership, communication, and interpersonal skills
• Professionalism and reliability

Our client offers a competitive salary package and a chance to fast-track your career.

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