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Assistant Central Reservations Manager (Tokyo Luxury Hotel)

仕事詳細

勤務地: 日本
給与: Negotiable
職種: 正社員
専門: Hospitality & Travel
参照: BBBH42623_1672896437

Tokyo Luxury Hotel - Assistant Central Reservations Manager

Join the team in a key leadership position at one of Tokyo's leading luxury hotels

Tasks

  • Handle all enquiries received
  • Lead sales, upsell and cross sell
  • Handle reservations resource for the hotel
  • Train and support the reservation team
  • Tracking daily trends of reservation calls and monitoring agents on call quality and salesmanship
  • Ability to setup processes / build SOPs / refine existing SOPs

Requirements

  • 3+ years experience in hospitality reservations
  • Experience in Opera PMS / ORS and travel click, Salesforce.com
  • Microsoft office skills
  • Languages: Japanese (business) English (business)

Please get in touch for more details

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