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Housekeeping Manager ハウスキーピングマネージャー | Team Leadership - Transportation allowance, Paid leave

仕事詳細

勤務地: 日本
給与: Competitive
職種: 正社員
専門: ホスピタリティ、旅行業界
参照: 60481
Housekeeping Manager ハウスキーピングマネージャー | Team Leadership - Transportation allowance, Paid leave

Overview

Our client is seeking a Housekeeping Manager to lead the housekeeping and laundry teams at a luxury international hotel in Central Sapporo city. This role offers the opportunity to enhance service quality and operational efficiency while managing a diverse team in a prestigious hospitality setting. Benefits include 10 days off per month, birthday leave, full social insurance, transportation allowance, and employee discounts on hotel stays and dining.

Key Responsibilities:

  • Lead and manage housekeeping and laundry teams including outsourced staff
  • Oversee quality control of guest rooms, suites, public areas, and linen
  • Manage departmental budgeting and control housekeeping and laundry inventory
  • Coach and develop team members to improve performance and service quality
  • Ensure compliance with safety, hygiene, and hotel regulatory standards
  • Respond promptly to guest requests, special requirements, and complaints
  • Plan and support execution of deep-cleaning and special housekeeping projects
  • Drive initiatives to improve operational efficiency and productivity
  • Collaborate with other hotel departments to enhance overall guest experience
  • Manage housekeeping operations during peak and busy periods
  • Implement training programs to uphold luxury service standards

Requirements:

  • 5+ years experience in hotel housekeeping management
  • Proven leadership in managing diverse housekeeping teams
  • Knowledge of hotel safety, hygiene, and regulatory standards
  • Experience managing housekeeping and laundry inventory and budgeting
  • Strong guest service orientation with complaint resolution skills
  • Familiarity with luxury hotel housekeeping quality standards
  • Ability to plan and execute deep-cleaning and special projects
  • Experience collaborating with other hotel departments
  • Proficiency in Japanese and English communication
  • Skills in operational efficiency and productivity improvement

Benefits:

  • 10 days off per month
  • Birthday leave
  • Annual paid leave
  • Full social insurance coverage
  • Transportation allowance