Hotel Night Manager ホテルナイトマネージャー - Luxury Hospitality (600k+ yen, Full Commute Coverage)
Our client, a luxury hotel management company, is seeking a Hotel Night Manager for their first property in Japan, located in Tokyo. This role offers the unique opportunity to have sole operational authority during the night, ensuring smooth operations and guest satisfaction in a nature-led, sustainable luxury environment.
Key Responsibilities:
Ensure smooth hotel operations during night shifts
Maintain guest safety and security overnight
Handle guest inquiries and resolve issues promptly
Supervise night staff and manage shift schedules
Monitor hotel systems and emergency protocols
Prepare nightly financial and operational reports
Qualifications:
Hotel Night Manager experience required
Business-level English proficiency necessary
Proven experience in luxury brand hotels
Exceptional writing and communication skills
Ability to read, understand, and analyze financial budgets
Experience with hotel management software (e.g., Opera, Protel) is preferred but not mandatory
Japanese language proficiency is preferred
Experience in guest relations and conflict resolution is preferred but not mandatory