Our client, a world-leading corporate travel agency based in Tokyo, is seeking an Account Manager to oversee key client relationships within hospitality management. This role offers the opportunity to drive revenue growth and develop strategic partnerships in a central Tokyo location. The position features a competitive salary range of 5M to 7M JPY, a hybrid work setup, and no shift work.
Key Responsibilities:
Manage key client accounts to optimize travel program profitability
Develop strategic partnership plans to meet client goals
Propose new services to increase client revenue
Review client travel program performance regularly
Coordinate communication of client policies and training
Support crisis management and risk reporting activities
Lead client negotiations to secure favorable contract terms
Manage internal communication to align travel program stakeholders
Utilize travel management tools to enhance client service delivery
Analyze revenue data to identify growth opportunities in hospitality accounts
Prepare and deliver presentations to clients and internal teams
Requirements:
Native or fluent Japanese and English proficiency (mandatory)
5+ years experience in travel industry account management (mandatory)
Strong negotiation skills
Proficiency in MS Office software
Experience with travel management tools is preferred but not mandatory
B2B sales experience is preferred but not mandatory
Strong presentation skills
Ability to develop strategic partnership plans
Experience in revenue management or commercial sales in hospitality
Familiarity with crisis management and risk reporting