CRM Operation Specialist – Luxury Retail


勤務地: Tokyo
給与: 9.5M
職種: 正社員
専門: テクノロジー

Your New Career Opportunity

Specialized-Group is recruiting for an European multinational group providing personal care products, concentrating on hair color, skin/hair care, sun protection, make-up and also perfume

The company is now searching for an experienced person to collaborate with the E-commerce Manager to implement the new strategy and participate in the launch of the renewed website. You will be responsible for web mastering and all related tasks on the sites on the new EC platform 

Your Responsibilities

  • Design and run DM, Email campaigns using Salesforce Marketing Cloud (SFMC) 
  • Support business users to conduct campaign ROI analysis and optimize campaigns based on the learnings. 
  • Support E-Commerce business units to accelerate Omni-channel strategy. 
  • Ensure the end-to-end data integration 
  • Investigate data issues across various CRM systems and source systems 

The Skills and Experience You Need to Succeed

  • Operation of campaign management tool (Salesforce Marketing Cloud, Google Analytics, SQL, BI tool) 
  • Client facing (internal & external) 
  • End to End system development experience (from gathering to post launch support) 
  • More than 3-year experience in CRM related environment within FMCG sector 
  • Ideal mindset/personality, Innovator - Integrator - Entrepreneur 
  • Native in Japanese and business level in English 
  • Mandarin Chinese is good to have 

The Benefits You Will Receive

  • Competitive compensation and additional benefits 
  • International environment 
  • Flex working time 
  • Annual Paid Leave, Pension, Insurance, Maternity Leave 


Top Tier Central Tokyo Flexible Hours International

Expired Job

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