Support Lead role

Job Tittle: Support Lead

Salary: 9M JPY (negotiable depending on the candidate)

Objectives: At this role you will be responsible for leading the Customer Support team by supporting them with the information and tools to fulfill their job, and work together with the sales and success team, in Australia.

Requirements:

• Experience of leading a customer support team.
• Or experience in customer success management.
• Speak fluent English (don't need Japanese).
• Some basic technical skills in starting server application, programming experience.
• Be based in JAPAN already.

Company: It is a great opportunity to work with one of the fastest growing American IT software companies in the world. They provide web-based software platform that allows the clients to create and manage both internal and external sales sites. The company's APAC headquarter is in Tokyo.

IMPORTANT NOTE
Following your application you would be contacted back ONLY if your CV evaluation is positive.
Best of luck to every applicant, we are looking forward to hearing from you!