Customer Service Manager / Supervisor

Job Summary:

• Responsible for smooth running of the customer service call center.
• Management of distributors for the company

Job description:

• Management of call center
• Negotiate and manage contract with third party service provider
• Manage and collaborate with HQ customer service team.
• Create customer service manual.
• etc

Requirements:

• Japanese resident. Already has working permit in Japan.
• Native level Japanese. Business level English
• Time management skills
• Flexible and able to multitask
• Excellent mentoring, coaching and people management skills

Nice to have

• MLM/ Direct selling expriences